Procedure for allotment of MTNL STD/ISD/Local PCOs

The procedure for allotment of STD/ISD/Local PCOs is as follows: STD/ISD and Local PCO forms are free of charge. PCO applications are to be submitted at CSCs. For local PCOs Security Deposit has been reduced to Rs.500/- w.e.f. 01.09.2006. So, now PCOs are to be provided after taking an individual Security Deposit of Rs. 500/- in case of Local PCOs & Rs. 2000/- for STD/ISD PCOs by Demand Draft or cash. PCOs will be approved on the spot by the CSC and issue Demand Note/Work orders across the counter. PCO Booth arrangements are to be made by the PCO holder. In case of STD/ISD or Local PCO, the applicant should submit following documents along with the application. (The Applicant will submit self-attested Photocopy of the documents along with originals, for on the Spot verification & return) (a) Proof of Identity & Age-Any one of the following documents Voter's Photo Identity Card. Driving Licence PAN Card issued by Income Tax authorities. Pass Port Ration Card (b) Attestation of signature of the applicant by his/her Banker (original only). The security deposit to be reviewed and raised by AO(TR) depending on the billing pattern as per the practice. No need to execute any PCO agreement with the franchisee.However the applicant should give an undertaking in the enclosed proforma. No stamp paper is required for the undertaking. QCSC counter clerk will verify the documents with originals and certify the verification on Photocopies under his/her Signature, Name ,Staff No. and Designation.
Once the documents are verified Counter-Person will take the required deposit in Cash or by Draft & issue work order. The payments recieved will be sent to AO (Cash) daily. In case documents are not complete, the counter person will politely inform about the necessary documents required for the application. There is no limit on maximum number of PCOs at a place. Any number of PCOs can be provided at one place. However in case of bulk booking of 10 or more PCOs, Area GMs and Vigilance Units are to be intimated as per DOT instructions. Additional PCO on request will be provided through similar procedure mentioned above by taking a deposit of Rs. 2000/- per additional STD PCO and Rs. 500/- for Local PCO. The revenue of existing STD/Local PCO need not be taken into account for additional PCOs. On issue of work order , SDE External of the area will visit the premises & confirm accessibility of the premises to the public, availability of prescribed TEC approved Charging Device for STD PCO and CCB PCO instrument for Local PCO will be put through after completion of these formalities.